IT Support

5 Courses · 145 Lessons
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📖 C1 Technical Support Fundamentals 6 Modules · 28 Lessons
▶ M1 IT Ka Introduction 4
1L1 IT Kya Hai→ 2L2 Computing Ki History aur Evolution→ 3L3 Digital Literacy aur Modern Duniya→ 4L4 Module 1 Review→
▶ M2 Hardware 5
1L1 Computer Components aur Architecture→ 2L2 Motherboard BIOSUEFI aur Power Supply→ 3L3 Desktop Computer Assemble Karna→ 4L4 Peripheral Devices→ 5L5 Module 2 Review→
▶ M3 Operating Systems 5
1L1 Operating System Kya Hai→ 2L2 Operating Systems Ke Types→ 3L3 Operating System Install Karna→ 4L4 File Systems aur File Management→ 5L5 Module 3 Review→
▶ M4 Networking 5
1L1 Computer Networks Ka Introduction→ 2L2 Internet Kaise Kaam Karta Hai→ 3L3 Network Hardware→ 4L4 Wireless Networking Basics→ 5L5 Module 4 Review→
▶ M5 Software 4
1L1 Software Ke Types→ 2L2 Software Install Update aur Remove Karna→ 3L3 Software Troubleshooting Techniques→ 4L4 Module 5 Review→
▶ M6 Troubleshooting 5
1L1 Troubleshooting Methodology aur Best Practices→ 2L2 Common IT Issues aur Solutions→ 3L3 IT Support Ke Liye Customer Service Skills→ 4L4 Documentation aur Ticketing Systems→ 5L5 Module 6 Review→
📖 C2 The Bits and Bytes of Computer Networking 6 Modules · 28 Lessons
▶ M1 Networking Ka Introduction 4
1L1 Network Kya Hai→ 2L2 TCPIP FiveLayer Model Overview→ 3L3 Cables Connectors aur Network Devices→ 4L4 Module 1 Review→
▶ M2 Network Layer 5
1L1 IP Addresses IPv4 Structure→ 2L2 Subnetting aur CIDR Notation→ 3L3 Routing aur Routing Tables→ 4L4 ARP Address Resolution Protocol→ 5L5 Module 2 Review→
▶ M3 Transport aur Application Layers 5
1L1 TCP vs UDP Protocols→ 2L2 Ports Sockets aur Connections→ 3L3 ThreeWay Handshake→ 4L4 Application Layer Protocols→ 5L5 Module 3 Review→
▶ M4 Networking Services 5
1L1 DNS Domain Name System Detail Me→ 2L2 DHCP Dynamic Host Configuration Protocol→ 3L3 NAT Network Address Translation→ 4L4 VPNs aur Proxy Services→ 5L5 Module 4 Review→
▶ M5 Internet Se Connect Karna 4
1L1 WAN Technologies aur ISPs→ 2L2 Wireless Networking Detail Me→ 3L3 Broadband DSL Fiber aur Satellite Connections→ 4L4 Module 5 Review→
▶ M6 Troubleshooting aur Networking Ka Future 5
1L1 Network Troubleshooting Tools→ 2L2 Common Connectivity Issues aur Solutions→ 3L3 IPv6 aur IP Addressing Ka Future→ 4L4 Cloud Networking aur IoT→ 5L5 Module 6 Review Final Assessment→
📖 C3 Operating Systems and You 6 Modules · 29 Lessons
▶ M1 System Navigate Karna 4
1L1 Windows GUI aur Command Prompt Basics→ 2L2 Linux Terminal aur Bash Shell Basics→ 3L3 File System Navigation Both Platforms→ 4L4 Module 1 Review→
▶ M2 File aur Text Manipulation 5
1L1 Files Create Copy Move aur Delete Karna→ 2L2 Files Me Search Karna→ 3L3 Text Editors→ 4L4 File Compression aur Archiving→ 5L5 Module 2 Review→
▶ M3 Users Groups aur Permissions 5
1L1 User Account Management→ 2L2 Group Management→ 3L3 File aur Directory Permissions→ 4L4 Access Control aur Security Settings→ 5L5 Module 3 Review→
▶ M4 Package aur Software Management 5
1L1 Windows Software Management→ 2L2 Linux Package Managers→ 3L3 Repositories aur Dependencies→ 4L4 Software Update aur Patch Management→ 5L5 Module 4 Review→
▶ M5 Process Management 5
1L1 Processes aur Services Samajhna→ 2L2 Task Manager aur Process Monitoring→ 3L3 Services Manage Karna→ 4L4 Tasks Schedule Karna→ 5L5 Module 5 Review→
▶ M6 Remote Access aur Troubleshooting 5
1L1 Remote Desktop Protocol RDP→ 2L2 SSH Secure Shell→ 3L3 OS Performance Issues Troubleshoot Karna→ 4L4 System Logs aur Event Viewers→ 5L5 Module 6 Review aur Final Assessment→
📖 C4 System Administration and IT Infrastructure Services 6 Modules · 30 Lessons
▶ M1 System Administration Ka Introduction 5
1L1 System Administrator Ki Role→ 2L2 Organizational IT Infrastructure→ 3L3 Server Hardware aur Software→ 4L4 IT Policies aur Procedures→ 5L5 Module 1 Review→
▶ M2 Network aur Infrastructure Services 5
1L1 DNS Services Management→ 2L2 DHCP aur NTP Services→ 3L3 Network File Storage→ 4L4 Print Services aur Proxy Services→ 5L5 Module 2 Review→
▶ M3 Software aur Platform Services 5
1L1 Web Servers aur Email Servers→ 2L2 Database Services→ 3L3 Platform Services aur Cloud Platforms→ 4L4 Software Deployment aur Licensing→ 5L5 Module 3 Review→
▶ M4 Directory Services 5
1L1 Directory Services Ka Introduction→ 2L2 Active Directory Setup aur Management→ 3L3 OpenLDAP Configuration→ 4L4 Group Policy Objects GPOs→ 5L5 Module 4 Review→
▶ M5 Data Recovery aur Backups 5
1L1 Backup Strategies→ 2L2 Backup Implementation→ 3L3 Disaster Recovery Planning→ 4L4 Backup Integrity aur Verification→ 5L5 Module 5 Review→
▶ M6 IT Infrastructure Planning 5
1L1 Change Management aur Documentation→ 2L2 Capacity Planning aur Growth Forecasting→ 3L3 Vendor aur Service Management→ 4L4 Routine Tasks Automate Karna→ 5L5 Module 6 Review aur Final Assessment→
📖 C5 IT Security 6 Modules · 30 Lessons
▶ M1 Security Threats Samajhna 5
1L1 Malware Types→ 2L2 Network Attacks→ 3L3 Social Engineering→ 4L4 Physical Security Threats→ 5L5 Module 1 Review→
▶ M2 AAA 5
1L1 Authentication Methods→ 2L2 Authorization Models→ 3L3 Accounting aur Auditing→ 4L4 Single SignOn SSO→ 5L5 Module 2 Review→
▶ M3 Network Security 5
1L1 Firewalls→ 2L2 VPN aur Secure Remote Access→ 3L3 Wireless Security→ 4L4 Network Monitoring aur Intrusion Detection→ 5L5 Module 3 Review→
▶ M4 Cryptography 5
1L1 Symmetric Encryption→ 2L2 Asymmetric Encryption→ 3L3 Hashing Algorithms→ 4L4 PKI aur Digital Certificates→ 5L5 Module 4 Review→
▶ M5 Security Architecture 5
1L1 DefenseinDepth Strategies→ 2L2 Security Hardening→ 3L3 Patch Management aur Vulnerability Scanning→ 4L4 Endpoint Security→ 5L5 Module 5 Review→
▶ M6 Security Culture Banana 5
1L1 Security Policies aur Procedures→ 2L2 Security Awareness Training→ 3L3 Incident Response Planning→ 4L4 Compliance aur Regulatory Frameworks→ 5L5 Module 6 Review aur Final Assessment→